Help & setup guides

How can we help?

Setup steps, what each setting does and fixes for the common problems, for every app, plugin and extension we make. Can’t find it? Email support@matrixinnsolutions.com.

Shopify apps
WA Float WhatsApp Button Setup, number format and fixes for the WhatsApp button Live on the App Store MatrixInn Age Verification App embed, age rules, design and pop-up fixes Live on the App Store MatrixInn Free Shipping Bar Goal, messages, currencies and bar fixes Under Shopify review MatrixInn Floating Buttons for Shopify Channels, layout, display rules and button fixes Under Shopify review MatrixInn Estimated Delivery Cut-off, shipping times, holidays and date fixes Under Shopify review MatrixInn Size Chart Charts, rules, cm/in and size guide fixes Under Shopify review MatrixInn Product Tabs Shared tabs, rules, layout and missing-tab fixes Under Shopify review
WordPress plugins
MatrixInn GDPR Setup steps, FAQ and the WordPress.org support forum On WordPress.org MatrixInn Floating Buttons Settings, requirements and the WordPress.org support forum On WordPress.org MatrixInn Migrate & Backup Backups, restore, moving a site and Pro On WordPress.org
Chrome extensions
MatrixInn PiP Picture-in-Picture button, Alt+P and Auto-PiP Chrome Web Store Privacy for WhatsApp What gets blurred, shortcut and hover to reveal Chrome Web Store

Need a person?

Tell us the product, your store or site address and what you see. We reply within one business day.

support@matrixinnsolutions.com